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On Point Plumbing
Water spraying from a burst pipe fitting during an emergency call

Open 24 Hours · Every Day

Emergency Plumber in Greenwood, IN

Burst pipe, sewage backing up, water where it should never be — call now. A plumber answers, talks you through damage control, and heads your way.

5.0 (19 reviews)
Licensed & Insured · PC12600020
Open 24 Hours, 7 Days a Week
Senior & Military Discounts
Family-Operated in Greenwood

When Minutes Matter

A Real Plumber on the Line, Any Hour

The overnight call reaches the same two guys as the noon call — with the same flat pricing.

Plumbing emergencies are a race between you and the water, and the first move usually isn't ours — it's yours. That's why we start helping on the phone: where your shut-off is, what to close, what to unplug, and what to move out of the way. Damage control begins the moment you call, not when the trailer pulls up.

Then we arrive stocked. Burst supply lines, failed water heaters mid-flood, sewage coming up the basement drain — the fittings, pumps, and machines for the common disasters ride with us, so most emergencies end that same visit. Fast to respond, quick to schedule, done right — that's the pattern our reviews repeat.

  • Burst & frozen pipes
  • Sewer backups
  • Flooding water heaters
  • Failed sump pumps in storms
  • Major fixture leaks
  • No-water emergencies
  • Gas water heater shutdowns
  • Shut-off valve failures
Homeowner catching a sudden leak in a bucket while calling for help

Right-Now Problems

Emergencies We Run Toward

If any of these is happening at your place, stop reading and start dialing.

  1. Pipe Burst Inside a Wall

    Shut the main, kill power to soaked areas, call. We stop it and fix it same visit.

  2. Sewage Coming Up the Drain

    Backups are a health hazard, not an inconvenience. Keep everyone clear — we're rolling.

  3. Water Heater Dumping Its Tank

    Fifty gallons headed for your floor. Close the cold inlet valve and we'll take it from there.

  4. Sump Died Mid-Storm

    Rising pit with rain still falling — we swap pumps at night, in the rain, regularly.

  5. No Water in the House

    Sudden total loss can be a main break or valve failure. We find it and restore flow fast.

The Emergency Playbook

What Happens When You Call at 2am

A rehearsed response, because chaos at your house shouldn't meet chaos on our end.

  1. A Plumber Answers

    Not a service. We triage the situation and start damage control immediately.

  2. Phone-Guided Shut-Off

    We help you kill the water and protect what matters while we're en route.

  3. Arrive Stocked & Stop It

    Common disaster parts ride on the trailer — the bleeding stops that visit.

  4. Flat Quote, Full Fix

    Price stated before repair work begins, any hour. Then we make it permanent.

Prepared Beats Panicked

Emergency Readiness, Southside Edition

A little local knowledge before the crisis makes the crisis smaller.

Know Your Main

Usually where the line enters the basement or crawlspace, or at the meter pit outside.

January Burst Season

Hose bibs and crawlspace lines freeze first here. Disconnect hoses before hard frost.

Storm-Night Sump Calls

Spring downpours kill tired pumps at the worst moment — test yours before the season.

No After-Hours Roulette

One number, answered around the clock, every day of the year including holidays.

Insurance-Ready Paper

Itemized invoices and photos documented for your water-damage claim.

Calm Is Part of the Job

We've seen worse than your worst night — expect steady hands and plain answers.

Crisis Averted

Fast-Response Stories From Customers

"Absolutely will use this company again. Luke and Tony surpassed my expectations with their customer service and completed work. They were extremely fast to respond to my inquiry, speedy with getting me an estimate and scheduled the work immediately. They were extremely kind, knowledgeable and pleasant to work with. They did phenomenal work and really went above and beyond. 10/10 recommend for any plumbing needs."

Katie H.

March 2026

"Luke and his team were able to get my failing sewer line replaced in a single day. This helped me not disturb tenants, and get my rental back on track. A fair price and good work; what else can I ask for!?"

Alex M.

June 2026

"On Point is on time, professional and very informative. Would recommend to anyone looking for any of their many services. Give them a call."

Tamie R.

March 2026

Emergency FAQs

Emergency Plumbing Questions

Yes — the number at the top of this page is answered by a plumber 24 hours a day, every day of the year. Not a national dispatch desk, not a voicemail promising a callback. The reviews mention our response speed for a reason.

Right Now Help

Water Winning? Call This Second

A plumber answers 24/7 and starts damage control on the phone — the trailer is already getting loaded.

After the Dust Settles

Emergency Handled — Now Prevent the Next One

For non-urgent follow-ups and prevention checks, the form works great. For active water, always call.

(317) 496-9915 Fastest option — call or text for same-day service

Hours of Operation

  • Monday Open 24 Hours
  • Tuesday Open 24 Hours
  • Wednesday Open 24 Hours
  • Thursday Open 24 Hours
  • Friday Open 24 Hours
  • Saturday Open 24 Hours
  • Sunday Open 24 Hours
Email Us Onpointplumbingindy@gmail.com

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